Northcote Manor in Langho, Lancashire holds a very special place in my heart. Two and a half years ago I went there for my first ever Michelin-starred eating experience and had an incredible time. Not least because I proposed to my now wife and she said yes (well, obviously).
Everything about our stay there, as part of a one-night gourmet break package, was perfect. The food was excellent*, the wine impeccable**, the service faultless***, our room immaculate****. All our fears about it being an oppressive, stuffy joint, with staff straight out of the Ferris Bueller school of table-waiting (below) came to nothing. I’ve only ever felt more welcome at the homes of family and friends (and not even all of them, to be honest!)
Our big worry had been my wife’s dairy allergy. We’d eaten at some good restaurants before and all had made really half-arsed attempts to cater for it. They’d take items off her plate but provide no substitute. They’d forget and give her sauces that clearly contained cream. Desserts were always just a pitiful pile of fruit, with a bit of meringue if she was lucky.
Such a lack of effort can ruin a meal and it has ruined several. Even places like Michael Caines at Abode and The French Restaurant at the Midland Hotel – two of Manchester’s top restaurants – have done poor jobs of catering for her. You basically have to remind the staff before every course and you’re made to feel as though you’re being immensely difficult. You’re that pain in the arse customer they wish hadn’t walked in through the door.
But at Northcote, we needn’t have worried. In fact, they handled it better than I ever could’ve imagined.
I’d mentioned the allergy when I made the booking, a good five months or so before we went. Given that length of time and past experiences, I was fully prepared to have to bring it up again as soon as we sat down to eat. And I was fully prepared to spend pudding time feeling sorry for her as I tucked into something amazing and she got lumbered with yet another bowl of raspberries.
But the only time it came up was right at the very start, as we supped Champagne in the lounge before the meal. We were asked which of us had the food sensitivity and they then handed her a specially prepared menu. Here she wasn’t a problem customer – she was a VIP.
Our starters were exactly the same, but she had a completely different fish course that was (almost) as good as mine. The main required a small substitution, but little enough to make no difference.
And her dessert – rhubarb soufflé with rhubarb granite and apple foam – blew mine away.
I probably just imagined it, but it felt almost as if the pastry chef was so thrilled by the challenge of creating a dish without cream in it that he/she decided to do something spectacular. I was very jealous. It’s still the best pudding she’s ever had.
In retrospect, what was even more amazing was that they even came up with stuff just for her in the pre-meal nibbles. That didn’t happen at two-star Hibiscus when we were there the other week. At three-star Alain Ducasse they did it, but there were a good few minutes in between mine arriving and hers, during which time I wouldn’t be surprised if the words “shit, she can’t eat any of the normal stuff, sort something out ASAP” were uttered.
From a food perspective, I’ve had a few better meals since. But nothing has quite lived up to the overall experience of that first trip to Northcote – which is why I’m very much looking forward to going back next Sunday!
I’ve been pimping the restaurant out to anyone who’ll listen since we went there. “You have to go,” I’ll say. “It’s a dead easy train journey from Manchester and you’ll have a fabulous time.”
A friend of my mum’s took the advice and loved it. Several of my own friends have stuck it on their wishlists and plan to take the trip. And now it’s my parents turn to go and they’re taking us along for the ride!
I’m probably more excited for them and my brother than I am for myself. I really hope they love it as much as we did and have as good a time.
I’ll update on how we get on next week.
*I’ve still got signed copies of the menus, which I intend to frame and put up on the wall at some point. I ate three things there that no doubt would’ve made The List had it been drawn up before we went:
1. Duck ham – interesting, but not much more
2. Flavoured foam – way better than I expected given how critics often slate it for being a pointless gimmick. It added a flavour and texture to the dish that I don’t think could’ve been achieved with a standard dollop of sauce.
3. Roe deer – until a few weeks ago, the best thing I’d ever tasted
**We ordered matching wines. The quality of the pairings improved throughout the meal, starting off as merely good and rising to sublime. Better than the lot though was the £14 half bottle of Merlot we had in our room afterwards, which was recommended by the sommelier. Still the best wine I’ve had that didn’t run into three figures.
***I’ve had fantastic service in some three-star places, but Northcote that night was still a cut above anything else I’ve come across. What set it apart was that the staff weren’t just trying to do a good job, they really seemed to care about giving us a great evening. When we left with big smiles on our faces we got genuine smiles back, as if they took great pleasure in helping to make us so happy.
****As good as a five-star hotel, but with the added bonus of board games. The Dorchester is the best place I’ve ever stayed by a mile, but even they didn’t have Scrabble like Northcote.
Read Part 2 and Part 3 of this post below: